ACCEPTING
NEW CLIENT APPLICATIONS

At Healing Paws Veterinary Care, our purpose is to create a better quality of life for pets and the people who love them! Your experience at Healing Paws will be different – it will be thorough and kind and, as we love to share information, we will do all that we can to make sure you understand what is going on with your best friend. Our appointments are scheduled with plenty of time to be sure that you and your pet get the full attention you deserve. Longer appointments allow us to provide the following: thorough nose-t0-tail examinations that often pick up things your pet may be hiding from you, less stress for your pet, real conversations between you and our knowledgeable medical team covering whole pet care (medical, nutritional, supplemental, dental, behavioral, and pain relief), as well as same day diagnostics when needed. Our team is Fear Free certified and stays up-to-date on the most current and science-based diagnostic testing, vaccination, and treatment recommendations. Our plan is to work with you to find answers and solutions that allow your best friend to live their best life!

In order to protect you and your pet’s experience, our space for new clients is limited. If you share our goals for your pet, please submit your application below and our client experience coordinator will be in touch with the next step for your family. (If your pet is in need of urgent care within 72 hours, please submit the form and then call our practice at 717-462-9480.)

New Client Form

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Professional fees are due in full at the time of services rendered.

Payment Options: Cash, checks drawn from a local bank, debit cards, VISA, MasterCard, and Scratch Pay only

Deposits: Non-refundable deposits are required for illness appointments, first new client visits, in-patient appointments, and anesthetic procedures.

Estimates: At your request, we will gladly discuss the cost of services and/or prepare a written estimate for recommended procedures and treatments. Our goal is to provide your pet with thorough care that also fits your family's needs. We believe in recommending the best for your pet and your family - if you desire an estimate, please request one before authorizing procedures being performed.

Cancelled Appts: We ask that if you must cancel or reschedule your appointment, you do so greater than 24 hours of your appointment (72 hrs for anesthesia appointments). With the exception of emergency, management deemed extenuating circumstances all appointments that are canceled or rescheduled within 24 hrs of the appointment time (72 hrs for anesthesia appointments) or are no shows will be assessed a cancellation fee. The cancellation fee must be paid in full before rescheduling the next appointment in these situations.

Returned Checks: We charge a $100 fee for returned checks. This returned check charge and the client balance must be paid in full before scheduling any further appointments.

Failure to Pay: In the event you refuse or otherwise fail to make payment owed for services rendered by us in caring for your pet, you are responsible for any and all costs of collection incurred by us, including attorney's fees, to collect payment(s) from you.

I represent that any information I provided above is accurate and agree to the terms set forth herein. I understand that payment in full is due to Healing Paws Veterinary Care, Inc. (“Healing Paws”) at the time services are rendered. I authorize Healing Paws to collect payment if I do not pay in accordance with this agreement and agree that I am responsible for all costs of collection, including, but not limited to, attorney’s fees and court costs. I have been informed that estimates for recommended services/procedures are available upon my request. I further understand that all services performed on my pet will be invoiced according to Healing Paws procedures.